How to Cancel Kajabi Subscription

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Kajabi is an all-in-one platform that allows individuals and businesses to create and sell online courses, membership sites, and digital products. If you have a Kajabi subscription but find yourself needing to cancel it for any reason, this article will guide you through the cancellation process. Cancelling your Kajabi subscription can typically be done through your account settings. Follow the steps below to cancel your subscription hassle-free.

Kajabi offers a range of features and tools for online course creators and entrepreneurs. However, circumstances may change, and you may decide to cancel your subscription. Whether it’s due to shifting business needs, financial considerations, or any other reason, cancelling your Kajabi subscription is a straightforward process.

2. Reasons for Cancelling a Kajabi Subscription

Before we dive into the cancellation steps, let’s explore a few common reasons why individuals choose to cancel their Kajabi subscription:

  • Business pivot: Your business goals or focus may have changed, and Kajabi no longer aligns with your new direction.
  • Financial considerations: Budget constraints or a need to reallocate funds may require you to cancel your Kajabi subscription.
  • Platform suitability: You may have found another platform or tool that better suits your specific needs and preferences.

3. Cancelling Your Subscription

To cancel your Kajabi subscription, follow these steps:

  1. Log in to your Kajabi account using your credentials on the Kajabi website (
  2. Once logged in, navigate to the account settings or profile section of your Kajabi dashboard. Look for an icon or menu option that represents your account or profile settings.
  3. Within the account settings, locate the “Billing” or “Subscription” tab. The specific wording may vary slightly.
  4. In the billing or subscription section, you should find an option to manage your subscription or cancel it. Click on that option to proceed.
  5. Follow the prompts provided to confirm your cancellation. Kajabi may ask for additional information or present you with any relevant terms or conditions related to your cancellation.
  6. Review any confirmation messages or emails to ensure that your cancellation is processed successfully.

Make sure to complete these steps before your next billing cycle to avoid any additional charges.

4. Contacting Kajabi Support

If you encounter any difficulties with cancelling your Kajabi subscription through the account settings or have any specific questions or concerns, you can reach out to Kajabi support for assistance. Here’s how:

  1. Visit the Kajabi website ( and look for a “Support” or “Contact” page. This is typically found in the footer or header of the website.
  2. On the support page, you may find options such as live chat, a contact form, or an email address. Choose the contact method that suits you best.
  3. Contact Kajabi support and explain that you would like to cancel your subscription. Provide any necessary details, such as your account information or subscription details, to facilitate the process.
  4. Follow any instructions or guidance provided by the Kajabi support team to complete the cancellation.

Keep a record of any communication or confirmation related to your cancellation for your reference.

5. Conclusion

Cancelling your Kajabi subscription is a straightforward process that can typically be done through your account settings. By following the steps outlined in this article, you can cancel your subscription hassle-free. If you encounter any issues or have specific questions, don’t hesitate to reach out to Kajabi support for further assistance.

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