How to Cancel American Home Shield Service

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When it comes to home protection and convenience, American Home Shield has been a go-to service for many homeowners. However, circumstances change, and you might find yourself needing to cancel your American Home Shield service. Whether you’re moving, switching providers, or no longer require coverage, this article will guide you through the process of canceling your American Home Shield service smoothly and hassle-free.

Reasons to Cancel American Home Shield Service

Before diving into the cancellation process, let’s explore some common reasons why homeowners might choose to cancel their American Home Shield service:

1. Relocation

If you’re relocating to a new place, your current service coverage might not be applicable in your new location. It’s essential to evaluate whether your plan can be transferred or if canceling is the best option.

2. Changing Service Providers

As the home warranty market evolves, you might discover a better-suited service provider for your needs. Switching to a different provider could offer improved coverage or cost-effectiveness.

3. Home Renovations or Upgrades

If you’re planning significant renovations or upgrades to your home, you might opt to cancel your current service temporarily. This allows you to avoid paying for coverage that you won’t fully utilize during the renovation period.

4. No Longer Needed

Your circumstances might have changed, making home warranty coverage unnecessary. This could be due to downsizing, selling your property, or no longer requiring the level of coverage provided.

Steps to Cancel American Home Shield Service

Step 1: Review Your Contract

Before initiating the cancellation process, review your service contract. Pay close attention to the terms and conditions related to cancellations, including any notice period and potential fees.

Step 2: Contact Customer Service

Get in touch with American Home Shield’s customer service. You can typically find the customer service contact information on their website or in your service contract. Prepare your contract details, account information, and the reason for cancellation.

Step 3: Request Cancellation

During your call, clearly express your intention to cancel the service. Provide all the necessary information requested by the customer service representative. They might offer alternatives or incentives to encourage you to stay, so be prepared for this possibility.

Step 4: Follow Up in Writing

After your phone call, send a written confirmation of your cancellation request. This can be through email or traditional mail. Retain a copy of this communication for your records.

FAQs about Canceling American Home Shield Service

Q1: Is there a cancellation fee? A1: Depending on your contract, there might be a cancellation fee if you terminate the service before the contract’s expiration date.

Q2: Can I get a refund for unused coverage? A2: American Home Shield typically does not provide refunds for unused coverage, but it’s best to confirm this with their customer service.

Q3: Can I transfer my coverage to a new homeowner? A3: Some plans allow for coverage transfer, but it’s important to verify the terms and conditions with American Home Shield.

Q4: How long does the cancellation process take? A4: The cancellation process duration varies but is usually completed within a few days to a few weeks.

Q5: Can I cancel at any time during the contract period? A5: Check your contract for specific details regarding cancellation timing and any associated penalties.


Canceling your American Home Shield service is a straightforward process when you follow the right steps and know what to expect. By reviewing your contract, contacting customer service, and providing written confirmation, you can navigate the cancellation process with confidence. Whether you’re moving, switching providers, or no longer require coverage, taking these steps will help ensure a smooth transition.

Disclaimer: The information provided in this article is for informational purposes only and does not constitute legal or financial advice. Please refer to your American Home Shield contract and consult appropriate professionals before making any decisions.

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